Open Help

A community of people working on documentation, support, and education in open source and open communities


We hold an annual conference that focuses on documentation and support in open source and open communities. The Open Help Conference features open, attendee-led discussion that allows us to hear from a wide range of people working in different projects. With volunteer contributors and tech comm professionals from major open source projects, this is the must-attend event for anybody who cares about community-based help.


Following the annual conference, we host multiple teams for three days of documentation sprints. Every team runs its own sprint, but we all come together to share thoughts and socialize.


Watch vidoes from previous conferences on our YouTube channel.


Stay connected. Planet Open Help features the blogs of people who work on open source documentation. Do you blog about open source and tech comm? Join the planet.

Style Guide

We’re creating a documentation style guide, built by an open community, released under an open license, and designed to be remixed. Sound interesting? Email us at